We are committed to protecting your privacy. This Privacy Policy explains what personal information we collect, how it is used, and how it is protected.
We collect personal information that is reasonably necessary to provide our services, communicate with individuals, and meet operational and legal obligations. The types of personal information we may collect include:
Identifying information: Full name and business or organizational affiliation.
Contact information: Email address, telephone number, and mobile phone number.
Communication information: Content of communications exchanged with us, including emails, phone calls, and SMS text messages related to service delivery and operational matters.
SMS-related information: Mobile opt-in status, consent records, message timestamps, delivery confirmations, and related communication metadata.
Service and operational information: Information provided in connection with scheduling, coordination, incident notifications, service updates, and technical or operational support.
Technical information: Limited technical data such as IP addresses, system logs, and access timestamps collected for security, troubleshooting, and operational purposes.
We do not knowingly collect sensitive personal information such as payment card details, government-issued identification numbers, health information, or biometric data unless explicitly required by law or contract.
How We Collect Personal Information
We collect personal information through a variety of methods in the course of providing our services and communicating with individuals. Information may be collected in the following ways:
Direct communications: When you contact us by phone, email, SMS text message, or other electronic communication methods.
Website interactions: When you submit information through contact forms, inquiry forms, or other input fields on our website.
Service-related interactions: When personal information is provided during scheduling, coordination, service delivery, incident response, or operational support activities.
SMS communications: When you opt in to receive SMS messages, we collect information related to your mobile number, consent status, and message communications for operational and service-related purposes.
Business relationships: When information is shared with us as part of an existing or prospective business, consulting, or professional relationship.
Automated and technical data: Limited technical information may be collected automatically when you interact with our website or communication systems, such as message timestamps, delivery confirmations, IP addresses, or system logs used for security, troubleshooting, and operational purposes.
We collect only the information that is necessary to support our services, communications, and legal or operational obligations.
We use personal information solely for legitimate business, operational, and service-related purposes. Personal information is processed only to the extent necessary to provide services, communicate with authorized individuals, and meet legal or contractual obligations. Specifically, personal information may be used for the following purposes:
Service delivery and operations: To provide consulting and professional services, manage engagements, coordinate activities, and support operational workflows.
Scheduling and coordination: To schedule meetings, site visits, service activities, and related communications.
Service-related communications: To send service updates, operational notices, incident notifications, alerts, and other non-marketing communications related to our services.
SMS communications: To send and receive SMS text messages for operational and service-related purposes only, after receiving appropriate mobile opt-in and consent.
Customer and business communications: To respond to inquiries, provide support, and maintain ongoing professional or business relationships.
System administration and security: To maintain, monitor, and secure our systems, communications platforms, and website, including troubleshooting, auditing, and preventing unauthorized access or misuse.
Legal and compliance obligations: To comply with applicable laws, regulations, legal processes, and contractual requirements, and to protect our legal rights.
We do not use personal information for advertising, promotional, or marketing purposes, and we do not send marketing SMS messages.
SMS messages are used only for operational and service-related communication with authorized individuals.
SMS consent is not shared with third parties or affiliates for marketing purposes.
Recipients may opt out of SMS communications at any time by replying STOP.
We do not sell, rent, or trade personal information to third parties for marketing or promotional purposes.
Personal information may be shared only when necessary to:
Support and provide our services and operational functions
Communicate with service providers who assist in delivering our services (and who are contractually obligated to protect the information)
Comply with applicable laws, regulations, legal processes, or governmental requests
We may also share limited personal information when required to protect our rights, property, or safety, or the rights, property, or safety of others.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.
SMS-related information is used solely for operational and service-related communications with authorized individuals and is handled in accordance with this Privacy Policy.
We maintain reasonable administrative and technical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Email: pisanij@yahoo.com
Last updated: December 20, 2025